Privacy Policy

1. Introduction

This Privacy Policy describes how Naiija ("we," "us," or "our") collects, uses, and shares your information. By using the Naiija mobile application (the "App"), you agree to the collection and use of your information in accordance with this policy.

2. Information We Collect

We collect information that helps us provide and improve our services, including:

  • Personal Information: This includes data you voluntarily provide when creating your profile, such as your name, email address, date of birth, gender, and sexual orientation.
  • Profile Content: Information you add to your profile, including photos, videos, a self-summary, and personal interests.
  • Location Data: With your explicit consent, we collect your precise location (using GPS, Wi-Fi, or cell tower data) to help you find and connect with nearby users. This data may be collected in the background even when you are not using the app, to provide continuous matching services. You can revoke this permission at any time through your device settings.
  • Device Information: We collect information about the device and network you use to access the App, including your IP address, device ID, mobile carrier, operating system, and hardware information.
  • Usage Data: We track your activity within the App, such as the pages you visit, the buttons you click, your interactions with other users, and the duration of your sessions.
  • Explicit Permissions: The App may request the following permissions to enable specific features:
    • Camera and Photos: To allow you to take and upload photos to your profile.
    • Microphone: If we introduce voice or video chat features, we will request access to your microphone.
    • Notifications: To send you alerts about new matches, messages, and other important app activity.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To Provide and Improve the Service: We use your data to create and manage your account, personalize your experience, and provide you with relevant matches.
  • Communication: We use your information to send you transactional emails, and with your consent, marketing communications.
  • User Safety: We use your data to detect and prevent fraud, harassment, and other illegal activities.
  • Analytics and Research: We analyze user behavior to understand how the App is used and to improve its functionality and features.

4. How We Share Your Information

We do not sell your personal information. We share your information with third parties only in the following circumstances:

  • With Other Users: Information on your public profile is visible to other users of the App.
  • Service Providers: We share information with third-party vendors who perform services on our behalf, such as hosting, analytics, payment processing, and customer support. These providers are bound by strict confidentiality agreements.
  • Legal Compliance: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation.

5. Data Security

We implement a variety of security measures, including encryption and firewalls, to protect your personal information from unauthorized access, alteration, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide our services. We may retain certain data for a longer period as required by law or for legitimate business purposes.

7. User Rights

You have the right to access, rectify, or delete your personal information. You can manage most of your data directly through your profile settings. For any other requests, please contact us at [Your Support Email Address].

8. Children's Privacy

The App is intended solely for users who are 18 years of age or older. We do not knowingly collect personal information from individuals under 18.